OneCare is committed to providing timely resources to support Vermonters and our community of health care providers during the COVID-19 pandemic. These resources are carefully curated to include public health information, as well as mental health resources during this challenging and critical time of social and physical distancing.
We encourage visitors to share these resources with friends, families, and colleagues.
Mental Health and Suicide Prevention
From Vermont Suicide Prevention Center: The foundational belief of Zero Suicide is that suicide deaths for individuals under care within health and behavioral health systems are preventable. It presents both a bold goal and an aspirational challenge. Vermont, in its efforts to remain at the forefront of evidence-based practice, is taking on this challenge. The Vermont Department of Mental Health has chosen Zero Suicide as the framework for current state efforts in health care systems. As Vermont aligns its efforts with the National Strategy, the results and successes of this growing national initiative in communities around the country present an opportunity to have an immediate impact on the number of deaths by suicide. Learn more about the Zero Suicide initiative.
Coping with stress caused by COVID-19
From Centers for Disease Control and Prevention (CDC): The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. This page features a comprehensive compilation of recognizing stress, coping with it, and stress management strategies for different groups of people (for example: older people, children, teenagers, first responders, individuals in quarantine, and more.) Find ways you and your family can reduce stress.
From COVID Support VT: COVID Support VT helps people cope with the pandemic through education, emotional support and connections to community services that promote resilience, empowerment and recovery. COVID Support VT offers access to counselors, groups, and workshops.
Preventing and Addressing Burnout During COVID-19: The Vermont Agency of Human Services has provided a guide to help Vermonters prevent and address burnout during COVID-19. Although no one knows the duration of this crisis, caring for clients during COVID-19 will be a marathon, not a sprint. Rigorous self-care is essential to the work. We must take the time to recharge for ourselves and come together as teams to take care of our colleagues.
Mental health, substance use disorder, and developmental services needs
From Vermont Care Partners: Vermont’s designated and specialized service agencies are still here to help with mental health, substance use disorder and developmental services needs via video and phone. Our virtual doors are open. Clinical assessment, individual therapy, and 24/7 mental health crisis response – among other services – are all just a phone call away and are generally covered by your insurance, Medicaid or other public funding. Find your local agency. Intake phone numbers and crisis lines are one click away here.
From help.org: Dedicated to providing drug and alcohol rehab resources and support.
Drug Abuse Hotline
Prescription Drug Addiction and Abuse Help
Fentanyl Addiction Help
Methamphetamine Addiction Help
Drug and Alcohol Rehab Centers in Vermont
Mental Health Resources for Children
The Vermont Federation of Families for Children’s Mental Health has rounded up helpful information for families. Resources include community resources, educational services, financial resources, mental health resources, how to talk to your children, and other resources for families.
Mental Health Coping Strategies
Video Series: 5 Strategies to Help With COVID-19 Changes, Stress and Worry
In this video series, University of Vermont Medical Center addresses the growing anxiety and stress we all face during uncertain times. Experts at UVM Health Network’s Champlain Valley Physicians Hospital Robert Althoff, MD, Chief of Psychiatry, and Aron Steward, PhD, Chief of Psychology, provide helpful coping strategies and important perspective for us all to consider as we navigate the COVID-19 pandemic.
Feeling Down? Anxious? Try this 3-Minute Activity During COVID-19
You may have already heard of mindfulness, including techniques like meditation. Mindfulness has been proposed as a treatment for anxiety, depression, and generally getting the most enjoyment out of life. Read up on the technique here.
Coping with Stress and Isolation, via UVM Medical Center blog
As humans, we crave connection and social interaction. It is important for us to stay socially active and connected while we experience and practice physical distancing. Remaining connected to our community and to ourselves is one way we can keep our immunity in a healthy, balanced state. In fact, research supports that our social connectedness, our quiet alone time and affirmative thinking actually improves our immune system response. Read the strategies for coping here.
Mask Wearing Resources for Vermonters
OneCare’s health prevention program, RiseVT, offers timely and informative resources to support mask wearing. Read more about why health officials and our Governor are asking us all to wear masks while out in public. RiseVT also wrote this post about how to make a mask.
Watch this 30-second mask wearing Public Service Announcement from VT Dept of Health and Vermont Association of Hospitals and Health Systems
For organizations opening their doors, use this Reopening Signage including mask-wearing and limited capacity signs from VT Agency of Commerce and Community Development.
#MasksOnVT Campaign from VT Dept of Health:
Mask Myths: Does a Mask Limit My Oxygen Intake? from the UVM Health Network.
National Domestic Violence Hotline:
Disaster Distress Helpline:
1-800-985-5990 or text TalkWithUs to 66746
Vermont 2-1-1 Database:
For those in need of assistance to meet essential needs, please call 2-1-1 for the most up-to-date resources.
“There are hotlines, there are places you can call for assistance. This is a difficult time for everyone … please reach out for help if you need it.”
– Michael Schirling, Public Safety Commissioner
Vermont Department of Health (VDH)
VDH’s COVID-19 page includes a data dashboard with up-to-date statistics for testing, monitoring, related deaths and a county-by-county map of cases. The tool breaks down the number of coronavirus cases by age, sex and per capita. It also shows the number of people hospitalized for COVID-19 and those hospitalized but under investigation for COVID-19. This page also guidelines, useful information, and resources.
Department of Vermont Health Access (DVHA)
The DVHA COVID-19 page has up-to-date information including resources for provider assistance (to include Medicaid Retainer information), telehealth, telemedicine and telephonic coverage, and clinical/pharmacy information. This page also includes the COVID-19-specific Medicaid Retainer application. Questions and/or application submissions: AHS.COVID19Financial@vermont.gov.
Communications Tools for Deaf and Hard of Hearing Patients
This visual aid tool (PDF download) will be useful for both Deaf and hard of hearing individuals who need to communicate with their doctor or health care provider. Find instructions for usage here. Print it out or save it to your phone and bring it with you to your appointment. Health care providers should also keep the visual aid tool on hand to help them communicate with Deaf or hard of hearing patients. Providers may also find it helpful to keep this communications access plan (CAP) on hand to prepare for appropriate accommodations for an appointment with a Deaf or hard of hearing patient.
YouTube Videos about Coronavirus and Related Topics in Multiple Languages
The Vermont Multilingual Coronavirus Communication Task Force has posted coronavirus resources on YouTube for Vermonters in multiple languages. These languages include: Arabic, Burmese, French, Kirundi, Maay Maay, Nepali, Spanish, Somali, Swahili, and Vietnamese.
The task force has been creating these videos to help families understand new orders, rules, and regulations during the pandemic.
COVID-19 Resources for New Americans in Vermont
This website includes links to COVID-19 resources in over 30 languages, American Sign Language and International Sign, and for people with different abilities.
Vermont Family Network:
COVID-19 Resources for Families
This website includes some information for families, particularly those with special needs.
Northeast Kingdom Human Services (NKHS):
The NKHS Parent Support Line is available to help parents (and guardians) living in the Northeast Kingdom in Vermont. Call 749-1111 (no 802 needed if calling in Vermont. Leave a brief message in the support line’s voice mail and a NKHS Children’s clinician will call back within 15 minutes. The support line operates Monday through Friday 8:30 am – 5:00 pm. For more information, contact Noreen Shapiro-Berry, (802) 673-9315 or email@example.com
Vermont Medical Society (VMS)
The VMS has pulled together a comprehensive list of resources of interest for health care providers.
VT Department of Labor Virtual Town Halls
The Vermont Department of Labor is hosting virtual town hall presentations to support businesses. Watch recordings of past presentations, or visit their calendar to find upcoming events.
State of Vermont Agency of Commerce and Community Development
Resources for businesses
University of Vermont Medical Center
Up-to-date information on COVID-19 from the UVM Health Network
This page is dedicated to COVID-19 updates as they relate to the Vermont Foodbank.
Updates from OneCare and Partners
OneCare is working diligently to support the provider community and Vermonters during the COVID-19 pandemic. See our COVID-19 blog category (below) to learn more.
Telemedicine is on the rise in Vermont communities and is becoming the new normal as providers rapidly adapt to providing care for their patients during the COVID-19 pandemic. In a recent statewide survey conducted by OneCare Vermont, healthcare providers...
In the Media: WCAX-TV Covers How All Payer System Is Helping Vermont Hospitals Stay Afloat During COVID-19 Pandemic
OneCare CEO Vicki Loner was interviewed by Calvin Cutler of WCAX-TV in a feature piece that describes how the move to fixed payments has helped keep hospitals and providers buoyant during times of crisis, especially the COVID-19 public health emergency. "The...
During the COVID-19 pandemic, providers far and wide are sharing the same message: "Don't delay your health care," urging people not to put off obtaining health care out of fear of contracting the virus. We're passing on these important messages from the OneCare...
Center for Health Care Strategies, Inc. spoke recently with CEO Vicki Loner about OneCare's COVID-19 response, which included the rapid ramp-up of telehealth capacity in Vermont and how payment reforms in the state supported the ACO’s ability to take action...
Today, OneCare CEO Vicki Loner addressed OneCare ACO participants to thank them for their dedication, courage, and service. The letter also provided an update on OneCare's response to the pandemic.Dear colleagues, I want to thank you for your incredibly...
“We’ve Got You” – RiseVT‘s COVID-19 Resources Roundups
Right now more than ever it is important to ensure you are practicing both good mental and physical health. In carefully curated daily roundups, RiseVT offers suggestions for mindfulness and meditation to help calm the mind, ideas for nutrition, tips and suggestions to keep moving, and more. You can sign up to receive free daily articles filled with resources during this stressful time.
Public Service Announcements
We’re all in this together. Some steps to stay safe and take care of others too – please watch and share these important messages from Vermont Association of Hospitals and Health Systems and the Vermont Department of Health.
As the state responds to COVID-19, it's vital Vermonters continue to take care of their health needs. An important message from @VAHHS and @healthvermont. Please RT! #covid19 #coronavirus #prevention #flattenthecurve #vermont #health #stayhealthy #wellness #vt #telemedicine pic.twitter.com/XfaKUv29ZV
— OneCare Vermont (@OnecareVermont) April 17, 2020
We're all in this together. Steps to stay safe and take care of others too – please share this message from @VAHHS & @healthvermont. #covid19 #coronavirus #prevention #flattenthecurve #vermont #health #stayhealthy #stayhome pic.twitter.com/LgihHGR92E
— OneCare Vermont (@OnecareVermont) April 10, 2020
Protect vulnerable people & healthcare workers. Flatten the curve. Please share! #covid19 #coronavirus #prevention #flattenthecurve #vermont #vt #health #stayhealthy #stayhome @VAHHS & @healthvermont pic.twitter.com/GXygR4T21X
— OneCare Vermont (@OnecareVermont) April 8, 2020