Contact Us

Thank you for your interest in OneCare Vermont. Please complete the form below to contact us and a OneCare Vermont representative will contact you.

General InformationMy suggestion/concern is a topic for the Patient and Family Advisory CommitteeMy question/comment is compliance-related

For ACO Related Questions

Beneficiary Questions including Appeals & Grievances:


Toll-free: 877-644-7176

Compliance Hotline

802-847-7220, Option 3

Hours of Operation:

8 am – 6 pm, Monday to Friday, EST (excluding holidays)

After Hours: Voicemail and Email options available for a response the next business day

Hearing Impaired Instructions:

OneCare supports video-enabled devices for interpretation services

Press inquiries

Reporters should contact:

OneCare Vermont ACO Operations
356 Mountain View Drive, Suite 301
Colchester, VT 05446
Phone: (802) 847-7220
Fax: (802) 847-6213

The Vermont Health Care Advocate

The Vermont Health Care Advocate is a free resource for Vermonters regarding all aspects of healthcare. You can visit their website here or call toll free 1-800-917-7787 to speak to a health care advocate.

Payer (Insurance Company) Contact Information

Member Services: 802-651-1596 or toll-free 1-800-250-8427
For Medicaid benefit questions, click here.
For Provider Manuals and fee schedules, click here.

Call Medicare at: 1-800-MEDICARE (1-800-663-4227)
For the Medicare & You Handbook, click here.

Blue Cross Blue Shield of Vermont Commercial
Customer/Member Services: 800-247-2583
For your benefit details, log into your account here.


For OneCare Vermont Network Participants

Get in Touch

OneCare Vermont
356 Mountain View Drive, Suite 301
Colchester, VT 05446
Phone: 802-847-7220
Toll-free: 877-644-7176

Site Information

Additional Information is also available by mail