Contact Us
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Thank you for your interest in OneCare Vermont. If you have a question or request for us, please don’t hesitate to reach out. Email one of the departments listed below, use our contact form, or call us at 802-847-7220. A OneCare Vermont representative will respond to your inquiry.

Contact Form

Use this contact form. A representative of OneCare will respond to your inquiry. Please use this form in accordance with our website privacy policy.

General InquiriesPatient and Family Advisory CommitteeCompliance

OneCare Departments

Software Support
Care Navigator, OneCare Portal, Vermont Health Learn, and WorkbenchOne system questions

Provider contract questions

Finance & Payments
Payment calculation and financial report questions

Data, reporting, and tool requests to support your organization’s goals and workflows

Care Coordination
Care Coordination workflow, best practices, and payment model methodology

Compliance & Privacy
Compliance and data privacy concerns

Media Contacts
For media related inquiries

Public Affairs
Governance and legislative questions

General Inquiries
For all other inquiries


OneCare Vermont
356 Mountain View Drive, Suite 301
Colchester, VT 05446

Phone and Fax

Phone: (802) 847-7220
Fax: (802) 847-6213

Hours of Operation

8 am – 5 pm, Monday to Friday, EST (excluding holidays)

After Hours: Voicemail and Email options available for a response the next business day

Deaf or Hard of Hearing Instructions

OneCare supports video-enabled devices for interpretation services.

The Vermont Health Care Advocate

The Vermont Health Care Advocate is a free resource for Vermonters regarding all aspects of health care. You can visit their website here or call toll free 1-800-917-7787 to speak to a health care advocate.

Insurance Payer Contact Information


Member Services: 802-651-1596 or toll-free 1-800-250-8427
For Medicaid benefit questions, click here.
For Provider Manuals and fee schedules, click here.


Call Medicare at: 1-800-MEDICARE (1-800-663-4227)
For the Medicare & You Handbook, click here.

Blue Cross Blue Shield of Vermont Commercial

Customer/Member Services: 800-247-2583
For your benefit details, log into your account here.


For OneCare Vermont Network Participants

Get in Touch

OneCare Vermont
356 Mountain View Drive, Suite 301
Colchester, VT 05446
Phone: 802-847-7220
Toll-free: 877-644-7176

News & Events

Site Information

Additional Information is also available by mail