Thank you for your interest in OneCare Vermont. If you have a question or request for us, please don’t hesitate to reach out. Email one of the departments listed below, use our contact form, or call us at 802-847-7220. A OneCare Vermont representative will respond to your inquiry.
Care Navigator, OneCare Portal, and Vermont Health Learn system questions
Care Coordination workflow, best practices, and payment model methodology
356 Mountain View Drive, Suite 301
Colchester, VT 05446
Phone and Fax
Phone: (802) 847-7220
Fax: (802) 847-6213
Hours of Operation
8 am – 5 pm, Monday to Friday, EST (excluding holidays)
After Hours: Voicemail and Email options available for a response the next business day
Deaf or Hard of Hearing Instructions
OneCare supports video-enabled devices for interpretation services.
The Vermont Health Care Advocate
The Vermont Health Care Advocate is a free resource for Vermonters regarding all aspects of health care. You can visit their website here or call toll free 1-800-917-7787 to speak to a health care advocate.
Insurance Payer Contact Information
For the Medicare & You Handbook, click here.
Blue Cross Blue Shield of Vermont Commercial
Customer/Member Services: 800-247-2583
For your benefit details, log into your account here.