Contact Us

Thank you for your interest in OneCare Vermont. Please complete the form below to contact us and a OneCare Vermont representative will contact you.

General InformationMy suggestion/concern is a topic for the Patient and Family Advisory CommitteeMy question/comment is compliance-related

For ACO Related Questions

Beneficiary Questions including Appeals & Grievances:


Toll-free: 877-644-7176

Hours of Operation:

8 am – 6 pm, Monday to Friday, EST (excluding holidays)

After Hours: Voicemail and Email options available for a response the next business day

Hearing Impaired Instructions:

OneCare supports video-enabled devices for interpretation services

Press inquiries

Reporters should contact:

OneCare Vermont ACO Operations
356 Mountain View Drive, Suite 301
Colchester, VT 05446
Phone: (802) 847-7220
Fax: (802) 847-6213

The Vermont Health Care Advocate

The Vermont Health Care Advocate is a free resource for Vermonters regarding all aspects of healthcare. You can visit their website here or call toll free 1-800-917-7787 to speak to a health care advocate.

Payer (Insurance Company) Contact Information

Member Services: 802-651-1596 or toll-free 1-800-250-8427
For Medicaid benefit questions, click here.
For Provider Manuals and fee schedules, click here.

Call Medicare at: 1-800-MEDICARE (1-800-663-4227)
For the Medicare & You Handbook, click here.

Blue Cross Blue Shield of Vermont Commercial
Customer/Member Services: 800-247-2583
For your benefit details, log into your account here.


For OneCare Vermont Network Participants

Get in Touch

OneCare Vermont
Accountable Care Organization LLC
356 Mountain View Drive, Suite 301
Colchester, VT 05446
Phone: 802-847-7220
Toll-free: 877-644-7176

Site Information

Additional Information is also available by mail